Your AI assistant as a buyer

Quick answer

Zezima, the RSBazaar AI assistant, can help buyers understand listings, compare offer details, check their own visible rewards, find public Help Centre and policy pages, check public site status, and prepare clear support messages when human help is needed.

Before you start

Use the AI assistant for guidance, not private secrets. Do not paste passwords, reset links, recovery codes, 2FA/MFA codes, session cookies, private keys, seed phrases, full card details, or private account handoff data.

How it works

You can ask:

• Find the right help article for buying OSRS gold.
• Explain what I should check before bidding on this auction.
• Summarize what this seller's delivery notes mean.
• What should I compare before choosing between these offers?
• Where do I find my order or payment status?
• Where are the fees, refund policy, status page, or security page?
• What donor rank am I?
• Why is my donor badge or GIF profile picture option missing?
• How close am I to the next loyalty tier?
• What referrals have I earned?
• Where do I reset my password, verify email, continue Google signup, or connect Discord?
• What information should I include if I need support?

What to expect

For general topics, the AI assistant answers from public RSBazaar guidance and links the relevant page or article. For account-specific issues, it may ask for safe references such as an order number or route you to human support.

Covered

AI is useful for:

• Marketplace navigation.
• Public page, policy, and status guidance.
• Listing and seller-term explanations.
• Checkout, Wallet, order, auction, dispute, and support guidance.
• Your own visible donor rank, donor badge status, and GIF-avatar eligibility.
• Your own visible loyalty tier, points, claimable reward labels, and reward credit.
• Your own referral code, tracked referrals, pending review, and granted referral credit.
• Buyer safety reminders.
• Turning a confusing issue into a short, factual message for support.

How AI can help

Use the AI assistant to turn a marketplace or account-status question into a clear next step: which page to open, what to check before paying, what a visible label means, or what safe details to include for Support. For rewards, donations, and referrals, Zezima can summarize your own visible account state and link Donations, Loyalty, Refer a friend, or Account settings.

For account-entry questions, Zezima keeps answers short and links the official page for sign-in, registration, username setup, verification email, password reset, Google signup, Discord signup, Discord connect, logout, email change, and account-restriction messages.

It can prepare a support packet with the page, public error text, safe account identifier, and what you already tried. Zezima can explain the visible page reason and link the correct page.

Zezima cannot reset your password, verify your identity from chat, process reset links, or reveal whether an email exists beyond the official page behavior. It cannot reserve a taken username, skip a cooldown, bypass username policy, or bypass account restrictions. It cannot create accounts, change credentials, resend verification emails from chat, or process passwords, one-time codes, reset links, cookies, or session tokens.

Not covered

AI cannot approve refunds, confirm off-site deals, place bids, complete checkout, reveal private account data, decide disputes, fake donor rank, grant referral credit, claim loyalty rewards, inspect another user's account, or override the live listing, order, Wallet, Loyalty, Donation, referral, or checkout screen.

If something seems wrong

Use the Support path and include the conversation topic, order number if relevant, and what did not make sense. Keep the explanation short and factual. If anyone asks you to move payment or proof away from RSBazaar, stop and contact support.