Help topic

Buying

Find offers, pay safely, receive orders, and use TradeShield.

30 articles

Buying on RSBazaar
The safe buyer flow from listing to checkout, delivery, and completion.
Comparing sellers and offers
How to compare price, delivery, seller profile, stock, and terms.
TradeShield buyer protection
How held payments, disputes, account protection, and support work.
How to buy OSRS or RS3 gold
How gold listings, quantity, checkout, and in-game delivery work.
How to buy items
How set-priced item listings, item auctions, images, and delivery work.
How to buy accounts
How account listings, handoff, screenshots, and account safety work.
How to swap OSRS and RS3 gold
How gold swap offers work and how they differ from normal gold checkout.
How to participate in auctions
How bidding, instant buy, winning, holds, and checkout work.
Delivery by product type
What delivery usually looks like for gold, items, accounts, auctions, swap, and boosting.
Boosting services for buyers
How quote requests, questing, powerleveling, Fire Cape, and custom services work.
After accepting a boosting quote
What happens after payment and how to follow service progress safely.
Tracking orders and notifications
Where to follow orders, messages, bids, delivery updates, and staff updates.
Wallet balance and buyer funds
Spendable balance, holds, deposits, refunds, and activity history for buyers.
Depositing to Wallet
How Wallet top-ups, minimums, payment methods, and deposit fees are shown.
Cart and per-item checkout
Why RSBazaar uses secure per-item checkout instead of a multi-item cart.
Checking out with Wallet, card, or crypto
How checkout handles Wallet balance, payment methods, and final review.
Payment failures and unavailable methods
What to check if card, crypto, Wallet, or another payment method fails.
Buyer fees and payment costs
Where buyer-facing fees, payment costs, and final totals are shown.
Delivery confirmation rules
When to confirm receipt and what confirmation can change.
Receipts and order records
Where to find receipts, order pages, payment status, and delivery records.
Donations and buyer benefits
How donations, donor rank, receipts, and buyer profile cosmetics work.
Referrals and reward credit
How referral codes, invited friends, pending referrals, and reward credit work.
Customer rewards and loyalty
How buyer points, tiers, achievements, and reward credit work.
Safety basics for buyers
Red flags, safe payment habits, AI safety, and what never to share.
Your AI assistant as a buyer
How Zezima can help buyers compare listings, understand checkout, stay safe, and reach support.
When a purchase goes wrong
What to do if delivery is late, incorrect, missing, or unclear.
Refunds, cancellations, and balance returns
How refunds and buyer balance returns usually work by product and payment state.
Disputes & order appeals
How to open a dispute and what evidence helps.
Refund expectations by service
Refund expectations for gold, items, accounts, boosting, auctions, swap, and donations.
Messages, AI help, and human support
Which support channel to use and what information to include.

Still need help?

Our team can assist with orders, account access, and seller verification. Include your order ID or registered email in email requests. For chat and staff escalations, use Live support — same inbox whether you are talking to frontline staff or a case is moved up the chain.

support@rsbazaar.org Support & Live help