Send product feedback safely

Quick answer

Use Feedback for RSBazaar website bugs, product suggestions, experience feedback, and Zezima issues or ideas. The form accepts anonymous notes, while signing in lets staff use your account context and contact you when you consent.

What belongs in Feedback

• A page or control that is broken.
• An idea that could improve RSBazaar.
• Feedback about clarity, speed, accessibility, or the overall experience.
• A Zezima answer that was wrong, unsafe, or unhelpful.

Choose the closest type and area, add an optional rating, describe what you expected and what happened, and include the affected public RSBazaar page when useful.

Use the protected workflow instead

• Use the affected order for delivery problems, disputes, refunds, or private order evidence.
• Use a profile, listing, forum, or message Report control for suspected abuse or prohibited content.
• Use Support for urgent account, payment, verification, or security help.
• Leave a seller review only from an eligible completed order.
• Use the suggestion box below a Help Centre article when the note is about that article.

The Feedback page detects these cases and links the correct protected workflow. It does not turn a product note into a dispute, moderation report, or emergency support request.

Privacy and follow-up

Never include passwords, one-time codes, recovery details, payment secrets, identity documents, private evidence, or another person's information. Anonymous feedback cannot receive a direct reply. Signed-in users can choose whether staff may follow up.

How can Zezima help?

Zezima can clarify which feedback type fits, help make a note concise, and link Feedback or the proper protected workflow. Zezima cannot submit feedback for you, upload evidence, decide disputes, expose staff notes, or replace Support.