Account security and sessions

Quick answer

Open Account settings → Security, then select View active sessions to review the browsers or devices signed in to your account.

Review the list

The Active sessions window shows device-level sign-ins with the available browser/device details and last-active information. Your current session is marked This device.

A missing time or an unfamiliar label is not by itself proof of compromise. Compare it with devices and browsers you actually use. If the list cannot load, retry and read the error rather than assuming no other sessions exist.

End a session

• Use End session beside a different device you do not recognize or no longer use.
• Use Sign out other sessions to end the other listed sign-ins while keeping the current device.
• Sign out on the current device logs you out of that browser.

Wait for the result and check the refreshed list. If the operation reports an error, it has not confirmed that the session ended.

If you suspect unauthorized access

End unfamiliar sessions, change your account password through the secure form, and review your connected sign-in providers. Enable authenticator-based 2FA and keep its recovery codes private. Contact Support promptly if orders, payments, profile details, or access changed unexpectedly.

If you cannot sign in, start with Forgot password or the official connected-provider option. Use Support when the secure recovery steps are not enough.

Keep security details private

Never send passwords, authenticator or recovery codes, cookies, sign-in links, or payment secrets to chat. Zezima can direct you to the right settings, but session removal and other security changes happen in the protected account controls.

See Profile and stronger sign-in for authenticator setup and recovery-code guidance.