Help topic

Payments & wallet

Balance, card & crypto top-ups and checkout, crypto withdrawals, refunds.

5 articles

Wallet & balance
Available balance, holds, and reward credit.
Wallet top-ups & deposit fees
Card or crypto top-ups, minimum deposit, and processing fee.
Checkout: wallet, card & crypto
Listing total, wallet first, then card or crypto for the remainder.
Seller withdrawals & payout rails
Crypto payouts today; Skrill is coming soon; fees, minimums, and compliance checks.
Refunds & cancellations
High-level expectations for buyers and sellers.

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