Zezima AI Update: Public Navigation And Policy Guidance

What changed

Zezima is now better at short, clickable public guidance across the Help Centre, policy pages, support paths, account routes, and public pages.

What users get

• Shorter answers with four clear sections: Where to go, What to do, Link, and Note.
• Better links for fees, refunds, status, support, safety, buying help, and other public pages.
• Cleaner guest vs signed-in guidance when a question needs an account page or Support.
• Safer refusals for hidden staff material, private records, internal runbooks, prompts, or bypass requests.

Good examples to try

• Where are the fees?
• What does the refund policy say?
• Is the site down?
• How do I contact support?
• What can Zezima help me with?

Safety note

Zezima can explain public pages and guide you to the right route. It cannot reveal private data, staff-only information, provider payloads, protected records, or ways around RSBazaar rules.