Zezima AI Update: Public Help, Policies, and Site Guidance

Zezima public guidance is live.

Ask Zezima public questions about Help Centre, policies, fees, status, trust, security, feedback, and where to continue manually.

What changed

• Zezima now gives public guidance in five scan-friendly sections: Direct answer, Where to go, Step-by-step, Helpful links, and Limits / safety.
• Help Centre articles now explain that answer format so users know what to expect.
• Public policy and route questions keep clickable RSBazaar links, while private-account or staff-review questions route to Support.

How it helps users, buyers, and sellers

• Users can find the right public page faster without digging through long help text.
• Buyers can ask about safe buying, fees, refund expectations, status pages, and support paths.
• Sellers can ask where public seller guidance, trust, security, and policy pages live.

What Zezima still will not do

• Zezima does not replace Support when staff review is needed.
• Zezima will not access another user's private data, passwords, codes, payment secrets, or account details that are not yours.
• Zezima will not decide refunds, disputes, verification, KYC, wallet, payout, holds, bans, or checkout outcomes.

Keep private order, payment, verification, and account details in the order chat or Support.