Zezima now has a safer core for public AI help, account-change confirmations, and separated memory.
What changed
Zezima can explain what it can safely do based on whether you are a guest, customer, seller, verified seller, or staff.
Account changes that Zezima can help with use a Zezima confirmation word set in Account Settings.
Zezima gives clickable routes and short steps for settings, preferences, profile effects, Help Centre pages, and support paths.
Zezima keeps memory separated by viewer and surface so public chats do not mix with console work.
How it helps users, buyers, and sellers
Buyers get clearer guidance without exposing passwords, payment secrets, or private records.
Sellers can ask for safer listing wording, delivery-proof checklists, and seller-tool navigation.
Everyone can see when Zezima can safely prepare a change and when a manual secure form is required.
What Zezima still will not do
Zezima will not bypass verification, KYC, bans, holds, Wallet, payout, checkout, seller approval, or staff permissions. It will not reveal passwords, one-time codes, private verification records, audit records, payment secrets, or another user's private data.
